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Jason Lioy, chief people officer at Dawn Foods, said the team focused on keeping frontline workers informed of evolving policies and procedures and leaned heavily on its employee assistance program, along with its HR and benefits partners, to ensure workers had the support they needed. To enhance communication and connection, leaders at many on-site locations created monthly newsletters, spotlighting both company updates and team news, while Dawn also increased leader and supervisor training focused on team communication and recognition.
At the same time, Lioy and his team have had to manage the transition to remote work for the remaining segment of the workforce, creating a dual challenge when it comes to employee experience and more. Lioy recently shared with HRE how the company has navigated those hurdles.
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