Veelgestelde vragen
- 1. About Dawn
- 2. Contacting Us
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3. Product Details
- 3.1 Can you send me a catalog of your products?
- 3.2 Can you give me pricing on what I am interested in?
- 3.3 How can I get specifications, nutrition, kosher, COA and other documents for Dawn products?
- 3.4 Does Dawn have any gluten-free products?
- 3.5 Does Dawn have any sugar-free or fat-free products?
- 3.6 Are Dawn’s bakery products kosher?
- 3.7 Are your products plant based or animal based?
- 3.8 Do you use GMOs?
- 3.9 Are Dawn’s manufacturing facilities nut free?
- 3.10 What is the shelf life of Dawn products?
- 3.11 What is the shelf life for icing once it is opened?
- 3.12 How do I read the lot code on Dawn products?
- 3.13 What is the source of Dawn’s shortenings?
- 3.14 I currently make my own items, but my business is growing too rapidly to keep up. Would it be possible for Dawn to start mass producing this for me?
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4. Sales & Ordering
- 4.1 Can I order directly from Dawn?
- 4.2 Do you sell to the general public?
- 4.3 How do I buy Dawn products? / How can I become a Dawn customer?
- 4.4 How do I order online? / I’m trying to order online, and it’s not working.
- 4.5 Can I pay for my order with a credit card?
- 4.6 What are your order minimums?
- 4.7 What are Dawn’s payment terms?
- 4.8 Does Dawn accept will-call/customer pickup orders?
- 4.9 What is Dawn’s lead-time to place an order?
- 4.10 Where can I get P.O.P. material on Dawn’s products?
- 5. Shipping & Distribution
About Dawn
Is Dawn Foods a publicly traded company?
No. Dawn Foods is a family-owned business.
Does Dawn Foods have exhibits at trade shows?
Yes. Dawn participates in various trade shows and events around the world. Please see our U.S. Trade Shows & Events page for a list of upcoming events.
How many locations does Dawn Foods have?
Dawn Foods currently has more than 50 sites around the world. For a complete list of Dawn’s locations, please see our Distribution page.
Contacting Us
How can I contact Dawn Foods?
You can call us at +31 (0)765 724 140 or send an e-mail to info.nederland@dawnfoods.com. You can also fill out our online form to have someone contact you.
Product Details
Can you send me a catalog of your products?
In accordance with our sustainability efforts and to ensure our customers have the latest information on our products, we no longer offer a printed catalog. Please check out our Products page or contact a Dawn sales professional who can email you a PDF listing of our manufactured products.
Can you give me pricing on what I am interested in?
Pricing is available through your Dawn sales professional, or you can call us at 1-800-292-1362 and we can connect you with the distribution center servicing your area. Or fill out our online form to have someone contact you.
How can I get specifications, nutrition, kosher, COA and other documents for Dawn products?
Please contact your Dawn sales professional or fill out the online form to have someone contact you.
Does Dawn have any gluten-free products?
Yes. Dawn Foods has taken our high standards and applied the principles of gluten-free baking to develop a line of easy to use bases that will help you make delicious gluten-free cakes, cookies, muffins, creme cakes and more. Visit the Gluten-Free page to learn more.
Does Dawn have any sugar-free or fat-free products?
Dawn Foods produces sugar-free icings and cake bases and no-sugar-added fruit fillings.
Are Dawn’s bakery products kosher?
Yes. Each U.S. Dawn Foods manufacturing plant is under kosher supervision. Please contact your Dawn sales professional for a copy of our kosher certificate or fill out the online form to have someone contact you.
Are your products plant based or animal based?
Because Dawn Foods facilities are kosher-certified, we do not use pork products. Some of our products do contain eggs and milk, but are for the most part plant based.
Do you use GMOs?
Dawn Foods currently produces some non-GMO icings and fillings that are available for use in the UK and European Union.
Are Dawn’s manufacturing facilities nut free?
The manufacturing plants in Jackson, MI, and Seattle, WA, are completely nut free. Our other U.S. manufacturing facilities have some nut-free lines, but all use nuts somewhere in the facility.
What is the shelf life of Dawn products?
Shelf life varies depending on the product. Please contact your Dawn sales professional for information on shelf life or fill out the online form to have someone contact you.
What is the shelf life for icing once it is opened?
7 days at room temperature. However, products can also be frozen and thawed, as long as allowed to come to room temperature naturally.
How do I read the lot code on Dawn products?
Please contact your Dawn sales professional or call us at 1-800-292-1362, or fill out the online form to have someone contact you.
What is the source of Dawn’s shortenings?
The shortenings Dawn Foods uses in manufacturing are sourced mainly from soybean and cottonseed oils or other vegetable sources. We do not use animal-based shortenings.
I currently make my own items, but my business is growing too rapidly to keep up. Would it be possible for Dawn to start mass producing this for me?
Please call us at 1-800-292-1362, and we’ll connect you with someone who can help. Or you can fill out our online form to have someone contact you.
Sales & Ordering
Can I order directly from Dawn?
You can call us at +31 (0)765 724 140 or fill out our online form to have someone contact you. If you are a business, we’ll connect you with the distribution center servicing your area.
Do you sell to the general public?
Dawn Foods does not sell to the general public. However, we may be able to help determine where you can find Dawn products. Please fill out our online form to have someone contact you.
How do I buy Dawn products? / How can I become a Dawn customer?
You can call us at +31 (0)765 724 140, or you can fill out our online form to have someone contact you.
How do I order online? / I’m trying to order online, and it’s not working.
Please call us at 1-800-292-1362, and we’ll connect you with the distribution center servicing your area for assistance.
Can I pay for my order with a credit card?
Yes, but Dawn Foods accepts Visa® and MasterCard® only.
What are your order minimums?
Order minimums vary by location. Please call us at 1-800-292-1362 and we’ll connect you with the distribution center servicing your area, or fill out our online form to have someone contact you.
What are Dawn’s payment terms?
Payment terms are determined based on the financial information provided in your credit application.
Does Dawn accept will-call/customer pickup orders?
Yes. Your local Dawn Distribution Center can provide their hours of operation.
What is Dawn’s lead-time to place an order?
Lead-time varies by market. However, 48 hours is the typical advance notice required.
Where can I get P.O.P. material on Dawn’s products?
Please contact your Dawn sales professional or fill out the online form to have someone contact you.
Shipping & Distribution
Where do my orders come from?
Please call us at +31 (0)765 724 140 and we will look this information up for you.
Do you ship internationally?
Yes, Dawn Foods is a global company and we service internationally. Please contact +31 (0)765 724 140.
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