Sales / Customer Service:
As one of the world’s leading bakery companies we know leadership goes well beyond our day-to-day commitment to helping customers grow their businesses; it’s also our collective responsibility to make a positive impact with our team members, in our communities and around the world.
It all starts at home, with our own teams who are expected to know the Code. Dawn’s ethics-based approach to our work is guided by the principles of the Jones Family and an unwavering commitment to respectful relationships, people and integrity. Our team members and leaders follow Dawn’s Global Code of Excellence to ensure that we are working together in a way that reflects our values, our vision and our ethics.
To help support our Code of Excellence, Dawn offers team members many avenues for communication and support. The first line of dialogue is an open discussion with supervisors or the Human Resources department. Another resource is our anonymous, 24-hour Speak-Up hotline staffed by an independent third party, where team members, partners and suppliers are encouraged to share their concerns, voice their opinions or offer suggestions.
In our 100 years of business, the Dawn family has valued our relationships with our suppliers and the key role they play in our success. We rely on our supplier partners to deliver the quality products that our customers have come to expect from us. In today’s dynamic bakery landscape, we are always seeking passionate, motivated and collaborative supplier partners — and are committed to creating supplier diversity at Dawn locations around the world.
By working with diverse suppliers, we provide opportunities for the growth and development of diverse business enterprises and communities, and are able to supply a broad assortment of products to our customers.
Diverse suppliers go through the same selection process as all Dawn suppliers, and must provide quality merchandise and/or service at a competitive price, deliver on time and add value to our customers. Please contact us if you have any questions about becoming a diverse supplier.
SEE DIVERSE SUPPLIER FAQ >
Dawn is an ethical company that is committed to the quality, safety and success of our people, our products and our business partners. In this mission, we firmly resolve to positively impact the global communities in which we work and the sustainability of natural resources. In recent years, we have taken efforts to make the delivery of our products and services more energy efficient while also exploring steps to reduce waste at our facilities. We understand that this effort is an essential journey of continuous improvement that will benefit our partners, Team Members and consumers.
Following are key efforts from Dawn to support sustainability:
At Dawn, food is our business. We work to eradicate hunger in our society and support healthier lifestyles through a range of services, including:
Baking is 2 parts art and 2 parts science, and we want to support the future generation of great artists, scientists and everything in between. We are committed to creating communities where education is valued and promoted for everyone. We support:
Marlin Jones, the founder of the modern-day Dawn, knew the importance of bettering our communities. From negotiating with local farmers during the Depression, to today’s foundation efforts, we have always strived to help our communities thrive. Dawn supports organizations that enrich the lives of community members:
Dawn encourages all Team Members to donate their time and talents in their communities. Whether individually or as a team, Dawn seeks to support those who volunteer to better their communities and the lives of others.
Life should be sweet, and we are committed to helping create sweet moments for everyone. Dawn often donates products to a variety of local events and fundraisers.
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