Frequently Asked Questions (FAQs)

1. About Dawn
2. Contacting Us
- 2.1 How can I contact Dawn Foods?
- 2.2 How do I get in contact with a Dawn sales representative in my area?
3. Product Details
4. Sales & Ordering
5. Shipping & Distribution
- 5.1 Do you ship internationally?
- 5.2 Where do my orders come from?

About Dawn

Does Dawn Foods donate products?

Yes Dawn Foods currently donates products to support local charities and initiatives.

Is Dawn Foods a publicly traded company?

No. Dawn Foods is a family-owned business.

Does Dawn Foods have exhibits at trade shows?

Yes. Dawn participates in various trade shows and events around the world. Please see our Shows & Events page for a list of upcoming events.

How many locations does Dawn Foods have?

Dawn Foods currently has more than 50 sites around the world.

Contacting Us

How can I contact Dawn Foods?

Dawn Foods UK Offices are located in Evesham, Worcestershire. You can call us on +44 (0)1386 760800, e-mail us at info.UK@dawnfoods.com, or write to us at Dawn Foods, Worcester Road, Evesham, Worcestershire, WR11 4QU. You can also fill out our online form and someone will get back to you.

How do I get in contact with a Dawn sales representative in my area?

Please call us on +44 (0)1386 760843 or fill out our online form and someone will get back to you.

Product Details

Can I access a guide of your products?

Please check out our Products page to see information and download the latest product guides and leaflets on our product ranges. Alternatively, fill out our online form and a Dawn sales representative can contact you regarding any product(s) that you are interested in.

Can you give me pricing on what I am interested in?

Pricing is available through your Dawn sales representative. If you do not have their contact information you can call us on +44 (0)1386 760843 or fill out our online form and someone will get back to you.

How can I get specifications, nutrition, kosher and other documents for Dawn products?

Please contact your Dawn sales representative or fill out our online form and someone will get back to you. You can also see our Quality and Safety certificates listed here.

Does Dawn have any gluten-free products?

These are currently in development and we hope to have some news for you soon. Please contact your Dawn sales representative for more information. If you do not have their contact information you can call us on +44 (0)1386 760843 or fill out our online form and someone will get back to you.

Does Dawn have any sugar-free or fat-free products?

These are in development and we hope to have some news for you soon. Please contact your Dawn sales representative for more information. If you do not have their contact information you can call us on +44 (0)1386 760843 or fill out our online form and someone will get back to you.

Are Dawn's bakery products halal or kosher?

Halal and Kosher are increasingly important as retailers and the foodservice sector seek to meet the religious and ethical beliefs of today’s modern consumers. We are certified as Halal compliant for all products manufactured at Evesham and can perform Kosher productions and certifications if required, for certain products manufactured at Evesham. Please contact your Dawn sales representative or fill out the online form and someone will get back to you. You can also see our Quality and Safety certificate.

Are your products suitable for vegetarians?

We are Vegetarian-suitable for all products manufactured at our Evesham and Steenbergen sites. We also have other Vegetarian-suitable products in our portfolio. For more information please contact your Dawn sales representative or fill out the online form and someone will get back to you.

Are Dawn's manufacturing facilities nut free?

We are nut-free for all products manufactured at our Evesham and Steenbergen sites. Please contact your Dawn sales representative for more information or fill out the online form and someone will get back to you.

What is the shelf life of Dawn products?

Shelf life varies depending on the product. Please contact your Dawn sales representative for more information or fill out the online form and someone will get back to you.

How do I read the lot code on Dawn products?

Please contact your Dawn sales representative for more information. If you do not have their contact information you can call us on +44 (0)1386 760843 or fill out our online form and someone will get back to you.

Sales & Ordering

How do I buy Dawn products? How can I become a Dawn customer?

Dawn products are sold via various UK and Ireland distributors. For more information please call us on +44 (0)1386 760843 or fill out our online form and someone will get back to you.

Do you sell to the general public?

Dawn Foods does not sell to the general public. However, we may be able to help determine where you can find Dawn products. Please fill out our online form and someone will get back to you.

Can I order directly from Dawn?

This will be dependent on a number of factors. For more information please call us on +44 (0)1386 760843 or fill out our online form and someone will get back to you.

How do I order online?

Unfortunately we do not have an online ordering system at present.

What are your minimum orders?

Minimum orders will vary by product and location and also on Customer Trade Terms agreed with your Dawn sales representative. Please contact them for more information.

What are Dawn's payment terms?

Payment terms are determined based on the financial information provided in your credit application.

Does Dawn accept customer pickup orders?

Unfortunately not.

What is Dawn's lead-time to place an order?

For stocked products the lead-time is 5 working days. However, for products that are made to order lead times will vary. Please contact your Dawn sales representative for more information.